Tools for language access during COVID-19
Translation services make it easier to communicate with someone who doesn't speak the same language, whether you're traveling abroad or living in a new country. But in the context of a global pandemic, government and health officials urgently need to deliver vital information to their communities, and every member of the community needs access to information in a language they understand.. In the U.S. alone, that means reaching 51 million migrants in at least 350 languages , with information ranging from how to keep people and their families safe, to financial, employment or food resources. To better understand the challenges in addressing these translation needs, we conducted a research study, and interviewed health and government officials responsible for disseminating critical information. We assessed the current shortcomings in providing this information in the relevant languages, and how translation tools could help mitigate them. The struggle for langua