How To Fix LG V40 ThinQ Camera Photo Is Blurry


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How To Fix LG V40 ThinQ Camera Photo Is Blurry

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Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #LG #V40ThinQ fix the issues that they are experiencing with their phone. This is a premium flagship phone released last October which uses an Aluminum body with Gorilla Glass on both the front and back. It has a large 6.4 inch P-OLED display while under the hood is a Snapdragon 845 processor combined with 6GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG V40 ThinQ camera photos is blurry issue.

If you own an LG V40 ThinQ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix LG V40 ThinQ Camera Photo Is Blurry

Problem: Before this happened my camera was working fine just 20 minutes earlier . So , I tried to take a photo, and the focus wasn't working. The image displayed was very blurry and when I tapped the screen to focus, the phone made a small squeaking sound. Front camera is working fine, the other one is the issue. Battery was at 30 % , the device is a month old but nothing like this ever happened before and i didnt drop it before this at all.

Solution: Before performing any troubleshooting steps on this phone it's best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first.

The first thing you will need to do in this case is to make sure that the rear lens of the phone is free from any dirt or oil. Use a microfiber cloth to clean the rear lens of the phone. Once it is clear then try taking a picture to check if the issue still occurs. If it does then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

You should try to refresh the phone software by doing a soft reset. This is done by pressing and holding the Power button and Volume Down until the device powers off, approximately 8 seconds, then release.

Check if the issue still occurs.

Check if the problem occurs in Safe Mode

Sometimes an app you recently downloaded from the Google Play Store can cause this problem. You can check if this is what's causing the problem by starting the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • With the screen on, press and hold the Power key.
  • In the options menu that displays, press and hold Power off.
  • When prompted to restart in Safe Mode, tap OK.
  • After your device restarts, it displays Safe mode at the bottom of the screen.

If the issue does not occur in this mode then the problem could be  caused by an app you downloaded. Find out what app this is and uninstall it.

Clear the cache and data of the camera app

There are instances when the camera app will store corrupt temporary data. This data can usually interfere with the way the camera works. To check if this is what's causing the problem you should clear the cache and data of the camera app.

  • From the Home screen, tap Settings.
  • Tap the 'General' tab > Apps & notifications.
  • Tap App info.
  • Tap the filter to select the following: All, Enabled, Disabled
  • Tap the desired app, then Storage.
  • Tap Clear cache or Clear Data then YES

Wipe the cache partition

Your phone will store temporary data in a dedicated partition in its storage space which helps the device run apps smoothly. If this data gets corrupted then issues can occur on the device. To make sure that this is not what's causing the problem you will have to clear the cache partition of the phone.

  • From the Home screen, tap Settings.
  • Tap the 'General' tab.
  • Tap Storage > Internal storage.
  • Wait for menu options to finish calculating.
  • Tap Free up space.
  • Tap Temporary files & raw files.
  • Select the following options: Cached data, Clip tray temporary files, Raw files from camera
  • Tap Delete > DELETE.

Perform a factory reset

One last troubleshooting step you can perform if the above steps fails to fix the problem is a factory reset. Take note that this will erase your phone data so it's best to backup the phone data before proceeding.

  • Back up data on the internal memory before performing a factory reset.
  • From the Home screen, Settings.
  • Tap the 'General' tab.
  • Tap Restart & reset.
  • Tap Factory data reset.
  • If desired, tap the Erase SD card checkbox.
  • Tap RESET PHONE – Delete all – RESET

You can also perform the factory reset using the hardware keys.

  • Backup all data on the internal memory before performing a master reset.
  • Turn off the device.
  • Press and hold the Power and Volume down buttons.
  • When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
  • When the 'Delete all user data (including LG and carrier apps) and reset all settings' message appears, use the Volume down button to highlight Yes.
  • Press the Power button to reset the device.

If the above steps fails to fix the problem then this is most likely caused by a faulty hardware component. The best thing you can do right now is to bring the phone to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you've encountered while using your Android phone. We support every Android device that is available in the market today. And don't worry, we won't charge you a single penny for your questions. Contact us using this form. We read every message we receive but can't guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.


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