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Oculus rolls out worldwide refund policy for digital content on the Gear VR

Oculus has announced that its digital marketplace for the Gear VR now features an automated refund policy. The feature automatically refunds (if requested by a user) the price of any content that is purchased through the store. It is now available worldwide, so everyone can use it if they’re not satisfied by apps or games purchased for Samsung’s virtual reality headset.

As per Oculus, customers can request for a refund within three days of purchasing it, provided that they’ve interacted with it for less than 30 minutes. However, content such as movies, bundles, and in-app purchases won’t qualify for this automated refund mechanism. The company says that it takes around five days for it to review, verify, and process refund requests, but it could take more time for the refund amount to hit your payment source.

If you’ve purchased an app or a game from the Oculus Store for the Gear VR headset and are unsatisfied by it, you can request for a refund within the mentioned time period. One more thing to note is that returns will have to be made through the device that was used to purchase the content. For example, you can’t initiate refund requests from a friend’s Gear VR.


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